One of my friends had this habit. Wherever she went she would first check out the toilet in the place and drag me along as well. "The state of the toilets give the right idea about quality of the place" she would say. So, whether it was the bus stand or a five star restaurant, the first place we would ask for and check out was the discrete "ladies room".
Having checked out many with her and continuing her habit ( but without that kind of religious fervour) I have come to the conclusion she is right. A place may present a upmarket and classy exterior, but the state of tiolets - unclean, unserviced, without tissue papers, with insufficient staff, give them away. A down-to-earth looking place is boosted by clean and well-maintained bathrooms.
You can judge the quality of Mumbai malls too with this barometer. Malls which are well managed, have toilets that are well managed. Stinky toilets are a dead giveaway of stinky management. So clean up your act - all you show-offy malls with bad bathrooms! Get more cleaning staff assigned - please don't let those dirty stinky brown toilets take away from the pleasure of a leisurely shopping session.
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